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Frequently asked questions

How do I pay for my ads?

What you spend on Facebook & Instagram ads gets billed directly to you by Facebook. You should thus make sure to have a valid payment method added to your Facebook Business Manager. StoreSpot only charges you for its services.

How does the free trial work?

Your trial starts when you run your first campaign. You'll have access to all features for 72 hours. When the trial ends, we ask for your billing information to continue using the service.

Do I need a creditcard to get started?

Nope! You can try StoreSpot for free for 72 hours, without a creditcard.

How much should I spend on ads?

That all depends on your business and the situation you are in. We advice to start low and increase the budget when positive results start rolling in. Feel free to reach out to us. One of our marketing experts will get in touch to discuss your situation.

What's your refund policy?

We want you to enjoy using StoreSpot! Please get in touch if you experience any problems, and we'll look at the possibilities to extend the trial or refund your fee.

What payment methods do you offer?

Payments can be made by credit/debet card, Paypal or invoice (on request).

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